Definitions & Explanations

7 Things to Know About Chargeback Reason Codes

Reason codes seem like a pretty straightforward part of the chargeback process. But in reality, they aren’t as simple as you think! Find out the hidden impact of chargeback reason codes.
Definitions & Explanations

Chargeback Time Limits: Anticipating Risk and Beating Deadlines

When it comes to chargeback management, time is money. If you don’t understand chargeback time limits, you could suffer cash flow issues and lose a lot of revenue. Here’s what you need to know to effectively manage risk.
Definitions & Explanations

Malicious Fraud vs. Friendly Fraud: What’s the Difference?

If you don’t know the difference between friendly fraud and malicious fraud, your business could suffer from a lot of unnecessary revenue loss.
Definitions & Explanations

Automated Chargeback Management: All Your Questions Answered

Are you ready to transition to automated chargeback management? This document will help prepare your team and answer any lingering questions you many have.
Definitions & Explanations

Should You Manage the VMPI Integration Through a Visa Facilitator?

Visa Merchant Purchase Inquiry is a valuable dispute-resolution platform. But integration and compliance can be challenging. Learn what a Visa facilitator is and how to streamline VMPI integration requirements.
Definitions & Explanations

What is Visa Claims Resolution (VCR)?

The Visa Claims Resolution initiative is the most drastic update the payments industry has experienced in decades, and all stakeholders--issuers, acquirers, processors, and merchants--are set to benefit.
Definitions & Explanations

What is Visa Merchant Purchase Inquiry (VMPI)?

VMPI has the potential to usher in significant benefits for issuers, acquirers, processors, and merchants--but only if the initiative and its implications are fully understood and embraced.
Definitions & Explanations

How Will Visa Claims Resolution (VCR) Impact Your Business?

Visa Claims Resolution (VCR) will drastically change the way your business manages chargebacks and disputes. The way you respond will either increase ROI or cause irreparable damage to your bottom line. Are you prepared?
Definitions & Explanations

New VCR Reason Codes for Chargebacks & Disputes

Visa Claims Resolution has revolutionized the payments industry. Nearly everything about chargebacks and disputes has changed--including new VCR reason codes.
Definitions & Explanations

“Chargebacks” are Now “Disputes” and Other Big Term Changes

VCR has changed just about every aspect of chargeback management---including the word “chargeback”! Here’s what you need to know about payment industry vernacular.

How Much Time & Money Can You Save with Automation?

Review a detailed breakdown of the time companies spend managing chargebacks. Learn how adopting technology-based solutions to handle these processes can deliver an immediate ROI.

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