Definitions & Explanations

What is a Transaction Dispute?

Why are transactions disputed? What’s involved in the dispute process? How can merchants avoid losing revenue to disputes? Check this detailed guide — it shares everything you need to know about transaction disputes.
Definitions & Explanations

Credit Card Chargeback vs. Debit Chargeback

How do credit card chargebacks differ from debit card chargebacks? Does the type of card used to process the transaction impact your chargeback management strategy? Find out here.
Definitions & Explanations

What is a High-Risk Merchant Account?

What is a high-risk merchant account? Do you need one? Will it help or harm your business? Find out here!
Definitions & Explanations

Chargeback Reasons: Why Do Consumers Dispute Charges?

Why do customers dispute the purchases they make? What are the most common reasons for chargebacks? Find out here — we’ve come up with a simplified way to explain why chargebacks happen.
Definitions & Explanations

How to Run an Efficient Chargeback Management Team

Want better chargeback management results with less effort? Here’s how to improve the efficiency of your in-house chargeback management team and achieve the best results possible.
Definitions & Explanations

The Chargeback Process Explained

People often get confused by the terminology and technicalities of the chargeback process. So we came up with a simplified explanation. Check out this real-world example of how a dispute unfolds.
Definitions & Explanations

Tips to Manage Card-Not-Present Transactions & Fraud

Are you interested in adding card-not-present transactions to your business’s sales model? Here’s what you need to know.
Definitions & Explanations

What are Chargebacks?

Chargebacks cause revenue loss, reputational damage, and sometimes even business closure. Don’t let payment disputes become an unmanageable liability for your business. Check this detailed guide for management tips and best practices.
Definitions & Explanations

What’s a Merchant ID Number? (and How to Get One)

What is a merchant account ID? How do you get a MID? Can you lose it? What do you need to do to protect a MID? Find the answers to all your questions in this detailed guide.
Definitions & Explanations

Credit & Debit Card Authorization Holds

For some merchants, authorization holds offer several benefits. But for others, the technique can be risky. How do you know if authorization holds are right for your business? Find out here.

How Much Time & Money Can You Save with Automation?

Review a detailed breakdown of the time companies spend managing chargebacks. Learn how to reduce FTE hours and save valuable revenue.

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