Definitions & Explanations

What are Chargebacks?

Chargebacks cause revenue loss, reputational damage, and sometimes even business closure. Don’t let payment disputes become an unmanageable liability for your business. Check this detailed guide for management tips and best practices.
Definitions & Explanations

What’s a Merchant ID Number? (and How to Get One)

What is a merchant account ID? How do you get a MID? Can you lose it? What do you need to do to protect a MID? Find the answers to all your questions in this detailed guide.
Definitions & Explanations

Credit & Debit Card Authorization Holds

For some merchants, authorization holds offer several benefits. But for others, the technique can be risky. How do you know if authorization holds are right for your business? Find out here.
Definitions & Explanations

Authorization & Settlement: The Impact on Chargebacks

The authorization process can have both a direct and indirect impact on your business’s chargeback situation. Check this detailed overview with valuable insider tips.
Definitions & Explanations

Chargeback Rights for Merchants

Chargebacks were invented to protect consumers, but merchants have rights too. Find out how to defend your rights and manage chargebacks with greater accuracy.
Definitions & Explanations

What is a Merchant Account Reserve?

What is a merchant account reserve? And how is it impacted by chargebacks? Check this detailed guide to learn more.
Definitions & Explanations

What is a Chargeback Fee?

Chargeback fees can have a significant impact on your business’s bottom line. Find out how to keep these costs to a minimum and protect your hard-earned profits.
Definitions & Explanations

What are Retrieval Requests?

Retrieval requests are a valuable part of the payment dispute process, but they are often misunderstood. This guide will help you understand the purpose of retrieval requests and how to use them to prevent chargebacks.
Definitions & Explanations

Pre-Arbitration Explained for Mastercard & Visa

It’s important to understand the different pre-arbitration processes. If you don’t, you could lose a lot of money. Here’s what you need to know.
Definitions & Explanations

What is Visa Claims Resolution (VCR)?

Visa Claims Resolution is a detailed framework for managing chargebacks and disputes. We’ve highlighted the primary features so you can fully understand how this initiative impacts your business.
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How Much Time & Money Can You Save with Automation?

Review a detailed breakdown of the time companies spend managing chargebacks. Learn how to reduce FTE hours and save valuable revenue.

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