Definitions & Explanations
These 5 Things Happen When You Fight Chargebacks
There are 5 extremely valuable benefits of fighting chargebacks. Take a look at what happens when you fight and what you miss out on if you don’t.
Definitions & Explanations
Free Trial Rules: How Does Mastercard’s Policy Compare to Visa’s?
How do Mastercard’s free trial rules differ from Visa’s? Check out this side-by-side comparison.
Definitions & Explanations
Chargeback Facts vs. Fiction: 15 Things You Shouldn’t Believe
It is often difficult to distinguish actual chargeback facts from myths, legends, or assumptions. Check out the most common payment industry falsehoods---and the truths you should believe instead.
Definitions & Explanations
8 Things Payment Processors Want You to Know About Chargebacks
Payment processors share insider tips, preferences, and little-known facts that they want merchants to know about chargebacks. Don’t miss this valuable insight.
Definitions & Explanations
Does Fighting Chargebacks Lead to Angry Customers & Bad Business Reviews?
Fighting chargebacks can recover lost revenue--but at what cost? Will customers get angry if you challenge their chargebacks? Will they bad-mouth you online if their disputes are overturned?
Definitions & Explanations
6 Things You Need to Know About Your Chargeback-to-Transaction Ratio
Your chargeback-to-transaction ratio says a lot about your business. In fact, it probably reveals things you weren’t even aware of!
Definitions & Explanations
How to Comply with New Visa Requirements for Returns & Refunds
Visa now requires purchase return authorizations. What is this new process, and what exactly do merchants need to do? Here’s an easy-to-understand explanation of Visa’s policies.
Definitions & Explanations
How Will the New Mastercard Chargeback Rules Impact Your Business?
New Mastercard chargeback rules could have a significant impact on your business. Here’s what you can expect and how you should prepare for changes.
Definitions & Explanations
What is the Mastercard Dispute Resolution Initiative?
The new Mastercard Dispute Resolution Initiative is changing the way chargebacks and payment disputes are managed. Find out which rules and processes will be updated.
Definitions & Explanations
Mastercard Pre-Arbitration: All Your Questions Answered
Mastercard is introducing pre-arbitration into the dispute resolution workflow. How will this new policy change impact your business?
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How Much Time & Money Can You Save with Automation?
Review a detailed breakdown of the time companies spend managing chargebacks. Learn how adopting technology-based solutions to handle these processes can deliver an immediate ROI.
