Let our technology remove the complexity of payment
disputes so you can focus on what matters most:
growing your business.
Consolidate your data into a single platform to improve transparency and efficiency.
Enable the technology to manage more of your payment dispute responsibilities.
Monitor processes and take preemptive action. Solve issues at their source to optimize ROI.
Merge order information with merchant account data inside Midigator to improve transparency
and streamline workflows. Enjoy the efficiency you’ve been looking for.
Midigator simplifies chargeback response workflows. The technology can handle everything from gathering
compelling evidence to submitting responses. Say goodbye to confusing, time-consuming processes!
Tired of time-consuming tasks like logging into multiple portals to gather data from different merchant accounts? Worried you won’t receive a chargeback notification in time and miss the chance to respond? Don’t worry. Midigator can help.
Funnel all your chargeback data into a single platform. Not only will you increase transparency, you’ll also have a streamlined process for matching chargebacks to their original transaction information.
Unsure about which chargebacks you should and shouldn’t fight? Afraid you’ll waste time and effort on cases that are impossible to win? Or worried your responses cost more than the revenue you’ll recover?
Midigator knows when to fight and when to pass. Set economic filters and the technology will skip cases that would have negative ROI. And, if you won’t win, the technology won’t fight the chargeback. It’s as simple as that.
Sometimes it feels like you have to be a mind reader to submit a winning chargeback response. You have to instinctively know unspoken desires—like how your processor wants your packages arranged and what the issuer considers compelling.
Fortunately, Midigator doesn’t have to guess or assume. The intuitive technology helps you customize each chargeback response by dozens of minute variables, including reason code, compelling evidence, processor preferences, product type, geographical region, sales method, and more. This yields the best possible chance of winning.
Never again will you have to hunt down response outcomes. You won’t have to remember to check with your processor months later, hoping a chargeback verdict has been issued and made available.
Midigator receives response outcomes from your processor the moment they become available and displays results in easy-to-understand, real-time reports.
Use technology to simplify the prevention alert process, improve accuracy, and eliminate time-consuming tasks.
Save money and prevent chargebacks at the same time!
Your customer contacts the bank to dispute a transaction.
The issuer sends notification of the dispute through the appropriate prevention alert network.
Midigator makes it easy to refund the customer, stop order fulfillment, and update order information.
Midigator notifies the alert network that the dispute has been resolved.
The alert network notifies the bank that the dispute has been resolved. The prompt resolution prevents a chargeback from happening.
Easily break down chargeback and prevention alert data
by different metrics. Gauge the efficiency of different
strategies and take action to optimize ROI.