KEY FEATURES

Stop Chargebacks
at Their Source with
In-Depth Analytics

With greater insight and data-driven decisions, you can
reduce the risk of chargebacks and prevent
unnecessary revenue loss.

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Marketing Source

Easily balance conversion rates with chargeback rates, and discover low-quality customers before they hurt your bottom line.

Identify High-Risk Strategies

Discontinue marketing strategies that
generate more risk than reward.

Focus on Your Target Audience

Invest resources in tactics that reach your
ideal customer.

Reason Code

Check which chargeback reason codes are used
most often and establish a norm for your business.
Then, be on the lookout for unusual activity.

Recognize Internal Errors

Identify hidden issues causing legitimate
chargebacks assumed to be friendly fraud.

Fine-Tune Prevention Strategies

Gain insight into the areas of greatest vulnerability
and adjust strategies for better protection.

Subscription Cycle

Determine which billing cycle will likely trigger disputes. Act preemptively before customer loyalty and perceived value start to drop.

Improve Customer Lifetime Value

Reignite loyalty, prevent chargebacks, and retain
customers.

Trade Chargebacks for Cancellations

Recognize the just-right moment to remind
customers of your cancellation policy.

Product Type or SKU

Discover which products are popular targets for
criminals and friendly fraudsters. Know which
merchandise is highly susceptible to chargebacks.

Increase Protection

Monitor fraud indicators more closely for high-
risk merchandise.

Adjust Inventory as Risk Evolves

Phase out products as risk escalates and
surpasses profitability.

Country

Judge the profitability of new markets by
comparing the likelihood of a region’s customers to
file disputes against possible earning potential.

Strategically Introduce New Markets

Monitor the risks associated with each country as
you add new markets.

Respond to Emerging Threats

Act preemptively in response to escalating risk
and shifting fraud trends on a country-by-country
basis.

Price Point

Run A/B tests to determine which price points are
most likely to cause chargebacks. Balance revenue
with chargeback costs to optimize profitability.

Choose the Perfect Price

Find the price that reduces chargebacks but still
provides sufficient profits.

Improve Perceived Value

Boost customer loyalty by providing products at
the price customers feel is most reasonable.

Bank Identification
Number

Recognize differences in issuer preferences and
expectations that are causing an increase in disputes.

Adapt to Issuer-Specific Expectations

Gain insight into issuer trends and adjust business
practices to align with varying preferences.

Incorporate Insight into Pre-Sale Screening

Monitor sales from cardholders with high-risk BINs
more carefully.

Ready to Start Preventing
& Fighting
Chargebacks?

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©2023, Equifax Inc., All rights reserved. Equifax and the Equifax marks used herin are trademarks of Equifax Inc. Midigator is a trademark of Equifax Inc. Other product and company names mentioned herin are the property of their respective owners.

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