OUR MISSION

Helping Businesses
Get Back to Business

We believe the challenge of running a business should be
delivering great products or services, not managing payment
risk. That’s why we built Midigator—to simplify the dispute
process for the entire payment ecosystem.

Our Story

Founded in 2013, Midigator was created by merchants to solve real merchant challenges. The founders were successful eCommerce entrepreneurs, but an increase in chargebacks was making it difficult to scale their business.

Frustrated by the lack of real-time data and manual processes that were being offered in the chargeback marketplace, the founders realized there must be a better way forward. The result was Midigator: a technology platform designed to not only automate the dispute response process, but provide real-time data as to why chargebacks were occurring in the first place.

Since the beginning, we’ve been on a mission to simplify, automate, and disrupt the payments industry by building a platform that merchants, processors, and large financial institutions love to use.

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  • 2013
    Founded
  • 1000+
    Happy Clients
  • $30M
    Private Equity Backed
  • 60+
    Passionate Employees

Our Team

We’re a dedicated group of designers, developers, and dreamers. We also happen to be top-notch fraud and chargeback experts. We love what we do, and our passion is evident in the products we build.

 

If you want to be part of the cutting-edge technology that is revolutionizing chargeback management, check out our job opportunities.

I really respect that Midigator makes it a priority to ensure both customers and employees are taken care of. We all work as a strong team to make big things happen every day.

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Reed F
Client Success Manager

Live a Remote Lifestyle
with In-Office Balance

Our main office is located in Utah, but we can be found all
over the country with satellite offices in San Diego and Montana.

We believe in balance and understand delivering exceptional software doesn't have to be limited to Silicon Valley.

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Utah

487 West 50 North
American Fork, UT 84003

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California

600 B Street #300
San Diego, CA 92101

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Montana

22 2nd Avenue West #1300
Kalispell, MT 59901

Hear What Our Team Says
About Life at Midigator

Recent Press

10. 15. 2019

Consumers Claim 67% of Chargebacks Could Have Been Avoided

Data from the latest Midigator® report, "The Consumer Confessional," shatters several long-believed assumptions about chargebacks. Thousands of U.S. consumers gave honest feedback about why they dispute purchases and what businesses can do to prevent chargebacks from happening.
Read Full Article
05. 29. 2019

New Data Provides Unprecedented Insight About Chargebacks

When it comes to chargeback management, there can be a lot of unknowns. A lack of understanding typically results from a lack of transparency. To help eliminate this confusion and provide needed clarity, Midigator® today released “The Year in Chargebacks” report. The first-annual report published by Midigator, a company that uses ...
Read Full Article

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& Fighting
Chargebacks?

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