Help! I Breached the Chargeback Thresholds! Now What?!

Help! I Breached the Chargeback Thresholds! Now What?!

November 13, 2018

If you’ve exceeded the chargeback thresholds set by the card networks, you’ll want to do these seven things.

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How Midigator Analytics Help Uncover Merchant Errors

7 Things to Know About Chargeback Reason Codes

November 6, 2018

Reason codes seem like a pretty straightforward part of the chargeback process. But in reality, they aren’t as simple as you think! Find out the hidden impact of chargeback reason codes.

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How Midigator Analytics Help Uncover Merchant Errors

How Midigator Analytics Help Uncover Merchant Errors

October 30, 2018

Not all chargebacks are caused by criminals or friendly fraudsters. Sometimes, chargebacks are caused by innocent, overlooked mistakes. But unless you have access to easy-to-analyze data, uncovering those mistakes is like finding a needle in a haystack.

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13 Tips to Improve Your Return Policy & Prevent Chargebacks (with Examples!)

13 Tips to Improve Your Return Policy & Prevent Chargebacks (with Examples!)

October 23, 2018

An easy-to-understand, user-friendly return policy is vitally important. If you want to prevent chargebacks, make it easy for customers to get their money back. If you can’t, the bank will.

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New Mastercard Rules for Negative Option Billing Merchants

New Mastercard Rules for Negative Option Billing Merchants

October 19, 2018

Do you use a negative option or subscription billing sales model? If so, you need to check these Mastercard rules.

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Chargeback Time Limits: Anticipating Risk and Beating Deadlines

Chargeback Time Limits: Anticipating Risk and Beating Deadlines

October 16, 2018

When it comes to chargeback management, time is money. If you don’t understand chargeback time limits, you could suffer cash flow issues and lose a lot of revenue. Here’s what you need to know to effectively manage risk.

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Strategies the Pros Use to Prevent Friendly Fraud

Strategies the Pros Use to Fight Friendly Fraud

October 9, 2018

Check out the two simple things the pros do when they fight friendly fraud. Use these insider secrets to improve your win rate and recover more revenue!

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Strategies the Pros Use to Prevent Friendly Fraud

Strategies the Pros Use to Prevent Friendly Fraud

October 2, 2018

Get an inside look at the tools and strategies that professionals use to prevent friendly fraud with greater success.

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Malicious Fraud vs. Friendly Fraud: What’s The Difference?

Malicious Fraud vs. Friendly Fraud: What’s The Difference?

September 25, 2018

If you don’t know the difference between friendly fraud and malicious fraud, your business could suffer from a lot of unnecessary revenue loss.

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How to Manage Chargebacks - The First 5 Things You Should Do

How to Manage Chargebacks: The First 5 Things You Should Do

September 18, 2018

Are you ready to make some radical changes to your chargeback management philosophy? Are you tired of simply accepting chargebacks as a loss?

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Which of These Fraud Tools is Right For Your eCommerce Business?

Which of These Fraud Tools is Right For Your eCommerce Business?

September 11, 2018

Do you need help preventing fraud? This list can help you find a fraud tool that is just right for your eCommerce business.

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41 Things You Can Do to Reduce Chargebacks & Disputes

41 Things You Can Do to Reduce Chargebacks & Disputes

August 23, 2018

A strategy to reduce chargebacks will include several different tactics and tools, implemented at various stages of the transaction lifecycle. Which of these insider tips will help your business reduce chargebacks?

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Chargeback Representment: A Step-By-Step Guide to Improve Win Rates

Chargeback Representment: A Step-By-Step Guide to Improve Win Rates

August 20, 2018

Chargeback representment is an opportunity to defend the validity of a transaction and recover revenue that has been unfairly sacrificed. But, you only get one chance to plead your case. You had better make it count!

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How to Fight Chargebacks & Recover Revenue With Less Effort

How to Fight Chargebacks & Recover Revenue With Less Effort

August 15, 2018

Unless you have an efficient strategy to fight chargebacks, the effort could cost more than the actual revenue you recover. Learn how to recover revenue with fewer costs to significantly increase ROI.

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Midigator Takes Security to the Next Level With SOC 2 Compliance

Midigator Takes Security to the Next Level With SOC 2 Compliance

August 9, 2018

Midigator successfully passed its Service Organization Control (SOC 2) compliance audit, an internationally-recognized standard for exceptional data security and integrity.

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How Midigator Analytics Help Expose High-Risk Marketing Sources

How Midigator Analytics Help Expose High-Risk Marketing Sources

July 27, 2018

To maximize profitability, you need to invest marketing dollars in sources that drive quality traffic and avoid sources that increase the likelihood of chargebacks. But how can you tell if a marketing source is good or bad?

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What are Chargeback Prevention Alerts? Could They Help Your Business?

What are Chargeback Prevention Alerts? Could They Help Your Business?

July 16, 2018

Payment industry experts often talk about using chargeback prevention alerts to reduce risk. But what are they? Here’s what you need to know to get the best ROI from this chargeback prevention tool.

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Automated Chargeback Management: All Your Questions Answered

Automated Chargeback Management: All Your Questions Answered

July 9, 2018

Are you ready to transition to automated chargeback management? This document will help prepare your team and answer any lingering questions you many have.

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8 Chargeback Prevention Tools You Should Be Using

8 Chargeback Prevention Tools You Should Be Using

June 29, 2018

The most effective chargeback prevention strategy is a multi-layer approach--a variety of tools used at various stages of the transaction lifestyle.

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Recover revenue with fewer costs

How Midigator Recovers Revenue with Fewer Costs and Higher ROI

June 21, 2018

This is the story of how a merchant used Midigator to successfully fight chargebacks. Embracing technology allowed the merchant to recover more revenue and cut costs to improve ROI more than 1,000%.

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Improve Chargeback Management ROI

5 Tips to Improve Chargeback Management ROI

June 13, 2018

Check these proven-effective ways to significantly improve chargeback management ROI. Find out how to cut costs and increase revenue with simple, straightforward strategies.

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Subscription Billing Analytics

How Midigator Analytics Can Prevent Subscription Billing Chargebacks

May 25, 2018

Chargebacks are a common issue for any merchant who uses a recurring billing payment model. However, the severity of the issue depends on two things: how well the merchant can anticipate threats and the merchant’s willingness to act preemptively.

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Visa Claims Resolution (VCR)

Should You Manage the VMPI Integration Through a Visa Facilitator?

May 9, 2018

Visa Merchant Purchase Inquiry (VMPI) is a valuable dispute-resolution platform. But integration and compliance can be challenging. Learn what a Visa facilitator is and how a Visa facilitator can streamline VMPI integration requirements.

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Visa Claims Resolution (VCR)

What is VISA Claims Resolution (VCR)?

Mar 22, 2018

Visa Claims Resolution (VCR) is an initiative to streamline workflows and standardize rules for chargeback and dispute resolution. The initiative is the most drastic update the payments industry has experienced in decades; however, all stakeholders--issuers, acquirers, processors, and merchants--are set to benefit.

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Reason Codes for VISA VCR Revealed

What is Visa Merchant Purchase Inquiry (VMPI)?

Mar 18, 2018

Visa Merchant Purchase Inquiry (VMPI) is a chargeback and dispute prevention mechanism. It is one component of the new Visa Claims Resolution (VCR) initiative and helps fulfill the objective to streamline and simplify the dispute-resolution workflow.

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Visa Claims Resolution (VCR)

How Will Visa Claims Resolution (VCR) Impact Your Business?

Mar 4, 2018

Visa Claims Resolution (VCR) will drastically change the way your business manages chargebacks. If you take action now, your business could see a significant reduction in disputes and a massive increase in ROI.

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Reason Codes for VISA VCR Revealed

New VCR Reason Codes for Chargebacks & Disputes

Feb 19, 2018

The payments industry is on the brink of a revolution. Nearly everything about chargebacks and disputes will change--including new VCR reason codes. In an effort to streamline and simplify processes, Visa is phasing out the use of dispute reason codes with the new Visa Claims Resolution (VCR) initiative.

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Visa Claims Resolution Collaboration vs Allocation

“Chargebacks” are Now “Disputes” and Other Big Term Changes

Feb 8, 2018

About the time that “chargebacks” gained widespread understanding, Visa went and changed everything! Here’s what you need to know about new terminology brought about by the Visa Claims Resolution (VCR) initiative...

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8 Chargeback Resolutions

VCR Time Frames: New Dispute & Chargeback Time Limits

Jan 29, 2018

One of the primary goals of the Visa Claims Resolution (VCR) initiative is to reduce resolution time frames. Shortened VCR time frames have distinct benefits, but new chargeback time limits present some obvious challenges.

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Visa Claims Resolution Collaboration vs Allocation

Visa Claims Resolution: Allocation and Collaboration Explained

Jan 20, 2018

Visa Claims Resolution (VCR) is changing the way the payments ecosystem manages chargebacks and disputes. One of the key components of VCR is the differentiation between allocation disputes and collaboration disputes.

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