SOLUTIONS

Prevent Chargebacks
& Reduce Payment
Processing Risk

Get the tools and insight you need to prevent more chargebacks,
manage thresholds, and reduce revenue loss. Don’t let chargebacks
block business growth any longer.

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Prevent Chargebacks by Instantly
Resolving Customer Disputes

Resolve customer disputes before they become chargebacks. Use integrated prevention
alerts from Ethoca™ and Verifi™ to refund customers, stop order fulfillment, and cancel
subscriptions—all from within the Midigator platform.

  • NameMary Swanson
  • Date/Time07/21/18 at 08:34am
  • Amount$29.99
  • Card #546738xxxxxx3456

CUSTOMER DISPUTES TRANSACTION

A customer contacts the bank and
disputes a transaction. The bank
collects the customer’s information and the
dispute resolution process begins.
  • ProviderEthoca
  • DescriptorEtsy - Grey Knit Blanket
  • Amount$29.99
  • Order Date06/17/18 at 11:22am

PREVENTION ALERT TIGGERED

The bank sends a notification of the dispute through the appropriate prevention alert network. Midigator receives the alert and notifies you of the customer dispute.
  • ActionRefunded Customer
  • Date/Time7/21/18 at 09:21am
  • AmountFull - $29.99
  • Blacklist?Yes

PREVENTION ALERT RESOLVED

You have the chance to refund the disputed transaction and resolve the customer’s issue before it progresses to a chargeback. Midigator’s technology helps make this step quick and easy.

Real-Time Merchant Account
Monitoring & Reporting

Easily monitor your chargeback situation in real time, be notified
the moment risk starts to increase, and take preemptive action to
keep your merchant account healthy and profitable.

Real-Time Merchant Account
Monitoring & Reporting

Easily monitor your chargeback situation in real time, be notified
the moment risk starts to increase, and take preemptive action to
keep your merchant account healthy and profitable.

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CUSTOM NOTIFICATIONS

Set custom triggers and receive notifications any time account activity reaches one of your predetermined thresholds. No more logging into multiple portals, waiting for reports, or constantly monitoring your chargebacks. Midigator doesn’t sleep so you can.

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REAL-TIME REPORTING

Use real-time data to gain a realistic understanding of your current situation and what needs to happen in the future. Midigator removes the barriers to highly-valuable and insightful information so you can make intelligent, data-driven decisions.

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Discover Chargeback
Trends with Prevention
Alert Analytics

Analyze early-indicator data from prevention alerts paired with order information to identify future chargeback trends. Solve issues up to five weeks sooner and minimize revenue loss.

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Stop spending money on marketing and advertising campaigns that trigger more disputes than profits. Discover low-quality customers before they hurt your bottom line.

Determine which billing cycle is triggering the most disputes. Act quickly when customer loyalty and perceived value start to drop.

Run A/B tests to determine which price points are causing the most disputes. Balance revenue with costs to optimize profitability.

Judge the profitability of new markets by comparing the likelihood of a region’s customers to file disputes against possible earning potential.

Discover which products are popular targets for criminals and friendly fraudsters. Know which merchandise is highly susceptible to disputes.

Recognize differences in issuer preferences and expectations that are causing an increase in disputes.

Stop spending money on marketing and advertising campaigns that trigger more disputes than profits. Discover low-quality customers before they hurt your bottom line.

Determine which billing cycle is triggering the most disputes. Act quickly when customer loyalty and perceived value start to drop.

Run A/B tests to determine which price points are causing the most disputes. Balance revenue with costs to optimize profitability.

Judge the profitability of new markets by comparing the likelihood of a region’s customers to file disputes against possible earning potential.

Discover which products are popular targets for criminals and friendly fraudsters. Know which merchandise is highly susceptible to disputes.

Recognize differences in issuer preferences and expectations that are causing an increase in disputes.

Ready to Start Preventing
& Fighting
Chargebacks?

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demo experience.

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