For more than a decade, Jessica Velasco has been a thought leader in the payment dispute industry. She has published thousands of articles, being one of the first writers to share chargeback management tips and insights online. Jessica constantly refines her knowledge by researching emerging trends, analyzing card brand regulations, and consulting with industry experts.

Jessica joined the Midigator team in 2017 as a senior education specialist. She aims to provide readers with easy-to-understand resources that simplify the complexities of payment disputes.

After graduating with a bachelor’s degree from Iowa State University, Jessica spent 10 years living internationally. Now, back in the USA, she enjoys reading, painting, and family soccer games.