The New Chargeback Process: How to Adopt Early and Increase Revenue Opportunities
The chargeback process is constantly evolving. And the latest updates — like the addition of card brand collaboration products, revised rules, and various chargeback mandates — make the landscape even more difficult to navigate.
In this session, learn how to:
- Adopt these initiatives across your portfolio
- Provide an improved merchant experience
- Reduce chargeback ratios
- Enjoy new revenue streams

Mark Standfield
President, Midigator
Top 5 Tips to Modernize Your Chargeback Risk Mitigation
Midigator’s acquiring division recently audited an ISO’s chargeback risk policies, procedures, and staff. The experience revealed damaging oversights that exposed the ISO to greater risk of loss and higher operational costs.
Key takeaways include:
- Top insights discovered during the audit
- Overview of how issues could be impacting your company too
- Suggestions to increase efficiency
- Tips to transition from an operational cost center to a revenue-generating powerhouse

Joe Libby
SVP of Operations & Client Success

Dom Cirone
SVP of Acquiring Solutions