Different fraud techniques require different management strategies. That’s why Kount and Midigator have joined forces. We want to provide you with all the solutions you need to protect your revenue from beginning to end.
The ever-present threat from fraudsters means your bottom line is always in jeopardy. But with Kount + Midigator, you can finally level the playing field and retain the revenue that’s rightfully yours.
Different fraud techniques require different management strategies. That’s why Kount and Midigator have joined forces. We want to provide you with all the solutions you need to protect your revenue from beginning to end.
Accurately identify good customers and block fraudsters.
Proactively resolve disputes and fight invalid chargebacks.
Combining two industry leaders means you will have unmatched value and the best results.
Both Kount and Midigator are world-class technology platforms. The use of data and automation removes the time-consuming, error-prone processes that are commonly used to manage fraud and chargebacks.
The Kount and Midigator leadership teams have hundreds of years combined experience. We’ve spent decades researching trends, learning the rules, and testing strategies. Then we consolidated that experience into the most accurate approach and developed code to execute it.
The ultimate goal is to combine the individual technologies and services of Kount and Midigator into one platform — a central point of truth for fraud and chargebacks. By signing up for both services now, your data, processes, and workflows can seamlessly flow into an end-to-end solution.
I have been working in fraud detection and analysis for over 10 years and I have used, reviewed, and am familiar with almost all the softwares out there. And I must say, Kount stands out to me as one of the best — if not the best — anti-fraud tool in the entire industry.
Christian Z.
Fraud and Chargeback Analyst,
Internet
What used to be a tedious task with marginal results has effectively turned into a money-making part of our business: fighting fraud and chargebacks. We’ve never been more profitable, and Midigator is a big reason.
Jason G.
President,
Health, Wellness & Fitness
There are several reasons why you should consider combining Kount and Midigator.
The first reason is you need a strategy for criminal fraud.
Our data has revealed that the vast majority of fraud-related chargebacks — over 77% — are cases of friendly fraud. And that probably has a lot to do with why you became a Midigator client! You needed to minimize the impact that friendly fraudsters were having on your business — and Midigator delivered.
Midigator’s solutions are specifically designed to resolve cardholder disputes and recover lost revenue. But they aren’t equipped to address the other 23% of fraud disputes caused by criminal fraud.
And that’s where Kount comes into play.
Kount can accurately distinguish between good and bad customers to stop unauthorized transactions from happening — without increasing false positives.
By combining Kount’s solutions for criminal fraud with Midigator’s technology for friendly fraud, you’ll have end-to-end revenue protection.
Second, data obtained after a purchase can help strengthen future decisions made before the purchase.
If you receive a chargeback, Midigator can help you fight it. But then what? What if that same customer comes back to your business a month later? Do you want to run the risk of another chargeback? Or do you want to stop history from repeating itself?
This new partnership means you can incorporate Midigator’s data into Kount’s database so you have greater insights for risk decisions.
Third, Kount’s technology is about much more than just fraud. Yes, you need to identify and stop bad customers. But what about the good customers?
Once the fraudsters are filtered out, you’re left with good customers who want to do business with you. Make those experiences as easy and as targeted as possible.
Kount’s technology gives you valuable insights about each customer interaction.
And that’s important.
Because knowing more about your good customers means you can sell more with less risk. For example, you can send targeted promotions because you know what your customers are buying and when.
And because Kount blocks risky transactions, you can safely and confidently reduce friction for your good customers.
A fourth — very specific — reason why you should consider combining Kount and Midigator: the Visa® CE 3.0 initiative.
CE 3.0 can help you prevent more chargebacks — without issuing a refund. The initiative can also increase win rates so you can recover more revenue. And as an added bonus, it can reduce your fraud ratio and help you avoid monitoring programs.
If you want all those perks, you have to be able to comply with the new policy updates. And that involves sharing certain data elements that you probably don’t have access to right now. But Kount does.
Adding Kount to your risk management strategy means you’ll have all the data you need for CE 3.0 — and then some! Incorporate that data into Midigator’s solutions and you’ll instantly boost your bottom line.
Managing false positives is a delicate balancing act. If your approach to fraud management is too conservative, you’ll decline good orders. But if your strategy is too lenient, you’ll damage your bottom line and jeopardize your reputation.
Kount has several features that level the playing field and help ensure the best results possible.
The new Kount + Midigator partnership won’t change your billing — unless you choose to add more solutions to your existing strategy.
If you do add Kount’s solutions — or additional Midigator features — we’ll help you bundle and save.
Good news! If you decide to add Kount to your existing Midigator solutions, you won’t need an entirely new contractual service agreement. We’ll simply add an amendment to your existing contract.
Are you ready to see why the winning combination of Midigator and Kount is unmatched? Sign up for a demo today, and see what you’ve been missing!
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