Different fraud techniques require different management strategies. That’s why Kount and Midigator have joined forces. We want to provide you with all the solutions you need to protect your revenue from beginning to end.
A Complete Strategy For Fraud & Chargebacks
The ever-present threat from fraudsters means your bottom line is always in jeopardy. But with Kount + Midigator, you can finally level the playing field and retain the revenue that’s rightfully yours.
Accurately identify good customers and block fraudsters.
- Pre-authorization technology & data
- Criminal fraud
- Generate revenue
Proactively resolve disputes and fight invalid chargebacks.
- Post-authorization technology & data
- Friendly fraud
- Protect & recover revenue
Why Combine
Kount and Midigator?
Combining two industry leaders means you will have unmatched value and the best results.
Technology-Driven Approach
Both Kount and Midigator are world-class technology platforms. The use of data and automation removes the time-consuming, error-prone processes that are commonly used to manage fraud and chargebacks.
- Reduced friction, false positives, and chargeback rates
- Increased approvals, win rates, and revenue recovery
- Enhanced employee productivity and moral
Decades of Experience
The Kount and Midigator leadership teams have hundreds of years combined experience. We’ve spent decades researching trends, learning the rules, and testing strategies. Then we consolidated that experience into the most accurate approach and developed code to execute it.
- On-demand access to our team of experts
- 30+ patents and a track record of proven success
- Thousands of clients in hundreds of industries
Ready to Scale
The ultimate goal is to combine the individual technologies and services of Kount and Midigator into one platform — a central point of truth for fraud and chargebacks. By signing up for both services now, your data, processes, and workflows can seamlessly flow into an end-to-end solution.
- A single dashboard with consolidated data and tasks
- Valuable insights from checkout to chargeback response
- Simple pricing, clear outcomes, and unmatched ROI
TESTIMONIALS
What Our Clients Are Saying
I have been working in fraud detection and analysis for over 10 years and I have used, reviewed, and am familiar with almost all the softwares out there. And I must say, Kount stands out to me as one of the best — if not the best — anti-fraud tool in the entire industry.
Christian Z.
Fraud and Chargeback Analyst,
Internet
What used to be a tedious task with marginal results has effectively turned into a money-making part of our business: fighting fraud and chargebacks. We’ve never been more profitable, and Midigator is a big reason.
Jason G.
President,
Health, Wellness & Fitness
ANSWERS & INSIGHTS
Frequently Asked Questions
There are several reasons why you should consider combining Kount and Midigator.
The first reason is you need a strategy for criminal fraud.
Our data has revealed that the vast majority of fraud-related chargebacks — over 77% — are cases of friendly fraud. And that probably has a lot to do with why you became a Midigator client! You needed to minimize the impact that friendly fraudsters were having on your business — and Midigator delivered.
Midigator’s solutions are specifically designed to resolve cardholder disputes and recover lost revenue. But they aren’t equipped to address the other 23% of fraud disputes caused by criminal fraud.
And that’s where Kount comes into play.
Kount can accurately distinguish between good and bad customers to stop unauthorized transactions from happening — without increasing false positives.
By combining Kount’s solutions for criminal fraud with Midigator’s technology for friendly fraud, you’ll have end-to-end revenue protection.
Second, data obtained after a purchase can help strengthen future decisions made before the purchase.
If you receive a chargeback, Midigator can help you fight it. But then what? What if that same customer comes back to your business a month later? Do you want to run the risk of another chargeback? Or do you want to stop history from repeating itself?
This new partnership means you can incorporate Midigator’s data into Kount’s database so you have greater insights for risk decisions.
Third, Kount’s technology is about much more than just fraud. Yes, you need to identify and stop bad customers. But what about the good customers?
Once the fraudsters are filtered out, you’re left with good customers who want to do business with you. Make those experiences as easy and as targeted as possible.
Kount’s technology gives you valuable insights about each customer interaction.
And that’s important.
Because knowing more about your good customers means you can sell more with less risk. For example, you can send targeted promotions because you know what your customers are buying and when.
And because Kount blocks risky transactions, you can safely and confidently reduce friction for your good customers.
A fourth — very specific — reason why you should consider combining Kount and Midigator: the Visa® CE 3.0 initiative.
CE 3.0 can help you prevent more chargebacks — without issuing a refund. The initiative can also increase win rates so you can recover more revenue. And as an added bonus, it can reduce your fraud ratio and help you avoid monitoring programs.
If you want all those perks, you have to be able to comply with the new policy updates. And that involves sharing certain data elements that you probably don’t have access to right now. But Kount does.
Adding Kount to your risk management strategy means you’ll have all the data you need for CE 3.0 — and then some! Incorporate that data into Midigator’s solutions and you’ll instantly boost your bottom line.
Managing false positives is a delicate balancing act. If your approach to fraud management is too conservative, you’ll decline good orders. But if your strategy is too lenient, you’ll damage your bottom line and jeopardize your reputation.
Kount has several features that level the playing field and help ensure the best results possible.
- Historical data – Kount was one of the first fraud management companies to enter the market. That means they have 15 years worth of data — a decade more than many other service providers. A longer history of service means Kount has the best understanding of risk and unparalleled insights on what should and shouldn’t be approved. And because Kount has such a significant database, you will have great results from day one. Clients don’t have to wait 60-90 days for data to accumulate. Kount already has everything you need to succeed.
- Machine learning – Some fraud companies in the industry today incorporate supervised machine learning — which is the most basic capability — into their platform. But Kount utilizes both supervised and unsupervised machine learning. By combining multiple machine learning models, Kount has greater insights which lead to more accurate decisions.
- Expertise – Kount’s team is made up of professionals with dozens of years’ experience. They’ve seen what does and doesn’t work for merchants in hundreds of different industries all over the world. And they will readily share those insights with you. The goal is to help clients continuously improve results by fine tuning their strategy as threats evolve over time.
- Client involvement – Kount is a best-in-class technology platform. But automation doesn’t blindly dictate how your business should be run. You have full control over how decisions are made and the level of risk you are willing to accept.
- Immediate results – Kount’s technology operates in real time. If false positives are detected, adjustments can instantly be made so you’ll immediately stop the threat.
- Refund and chargeback data – By combining Kount and Midigator, the technology has even more data to reference. Adding post-transaction data (refunds and chargebacks) to pre-authorization filters will improve decision accuracy.
The new Kount + Midigator partnership won’t change your billing — unless you choose to add more solutions to your existing strategy.
If you do add Kount’s solutions — or additional Midigator features — we’ll help you bundle and save.
Good news! If you decide to add Kount to your existing Midigator solutions, you won’t need an entirely new contractual service agreement. We’ll simply add an amendment to your existing contract.
GET STARTED TODAY
Let Midigator & Kount Simplify Your Fraud & Chargebacks Today!
Are you ready to see why the winning combination of Midigator and Kount is unmatched? Sign up for a demo today, and see what you’ve been missing!
Protecting more than 15,000 businesses including:
Midigator is a technology company dedicated to removing the complexity of payment disputes. We believe the challenge of running a business should be delivering great products or services, not managing payment risk. Midigator helps your business get back to business.