Interactive Tools & Educational Resources

Tools, guides, reports, and interactive surveys to help you
learn about everything from chargeback statistics
and ROI calculations to common payment industry
terms and reason code descriptions.

2020 REPORT

Annual Chargeback Report & Statistics

Midigator’s annual report provides unprecedented insight into why chargebacks happen, how to prevent and fight chargebacks more effectively, and what’s in store for the future.

DIRECTORY

Chargeback Reason Code Guide

A complete guide of all chargeback reason codes, including tips & best practices, for Visa, Mastercard, and American Express.

ANNUAL REPORT

The Consumer Confessional

Valuable feedback and insight from real customers. This report explains why shoppers dispute purchases and their true feelings about how merchants resolve conflicts.

GLOSSARY

Payment Industry Terms

Search for definitions of common industry terms and reference the common context. Learn to talk the talk and become a payment dispute expert.

VIDEO LIBRARY

Video Tutorials & User Guides

Watch videos focused on the best practices for using all features within Midigator. Learn how merchants big and small get the most out of Midigator.

INTERACTIVE SURVEY

Chargeback Management ROI Calculator

Use our quick survey to calculate the return on your investment for chargeback management services with Midigator versus your current solutions.

INTERACTIVE SURVEY

Should I Fight This Chargeback?

Use this interactive survey to determine if you should fight a chargeback or simply accept the results. Will you gain any ROI? Can you win? Find out today!

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