Midigator and ClearSale Join Forces to Stop Chargebacks

  • Posted on March 18, 2020

Fraud and the resulting chargebacks are a growing concern for many merchants. Traditional prevention tactics often fall short because they only address a fraction of potential threats. Merchants need a more thorough strategy if they want the most complete protection possible, and a new partnership between Midigator® and ClearSale has now made that possible. 

Through this strategic alliance, merchants can seamlessly manage both types of fraud that cause chargebacks: criminal fraud and friendly fraud. ClearSale specializes in detecting and preventing criminal fraud, while Midigator excels at identifying and fighting friendly fraud. 

“Many merchants don’t understand that they need multiple tools to manage the different types of fraud,” says Pedro Chiamulera, CEO at ClearSale. “By the time they realize it, the situation may already be dire. We want merchants to start off on the right foot and have a complete solution from day one.”

We want merchants to have a complete solution from day one.

Pedro Chiamulera, CEO at ClearSale

Not only does this partnership address both criminal and friendly fraud, it also enables merchants to both prevent and fight chargebacks. This creates a truly comprehensive strategy that increases sales, improves the customer experience, reduces chargebacks, and retains more revenue. 

Moreover, a partnership between these two tech-oriented companies is a natural combination. Both world-class technology platforms use data and automation to remove the time-consuming, error-prone processes commonly used to manage fraud and chargebacks. 

“We always encourage data-driven decisions,” says Corey Baggett, CEO at Midigator. “Providing merchants with in-depth analytics and reports enables more accurate risk management with long-term success. Now, through this partnership, merchants have valuable insight from checkout to chargeback response.”

Through this partnership, merchants have valuable insight from checkout to chargeback response.

Corey Baggett, CEO at Midigator

Merchants who are interested in creating a comprehensive fraud and chargeback management strategy can contact either ClearSale or Midigator to start the integration process. Additional information about the partnership can be found here.

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Contact us for a press inquiry, interview, or speaking engagement at contact@midigator.com

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