Win rate is a calculation that compares the number of successful chargeback responses against the number of chargebacks fought.
Win rate is a commonly referenced key performance indicator (KPI) for chargeback management. In-house teams with manual processes usually achieve a 20-40% win rate. Midigator’s technology has an average win rate of 65-80%.
Midigator is a technology company dedicated to removing the complexity of payment disputes. We believe the challenge of running a business should be delivering great products or services, not managing payment risk. Midigator helps your business get back to business.
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