EASY EFFICIENCY

It’s Time For Flexible Automation

If you want different results, you need a different technique. 

It’s time to say goodbye to time-consuming, labor-intensive, error-prone processes — and say hello to efficient, flexible, accurate automation.

WHAT’S INCLUDED?

How to Automate Chargeback Management

Which chargeback management tasks can be automated? With Midigator, you can add as much or as little automation as you want to your entire workflow.  

  • Preventing 
  • Fighting
  • Analyzing

Automation is part of our complete management strategy. We aim to make the entire process as easy, efficient, and effective as possible so you always have the best results with the least effort and cost. 

WHAT'S AVAILABLE?

Multiple Options. Same Great Results.

Choose the level of automation that fits the way you work. Full, basic, or somewhere in between — we’re flexible.

FULL AUTOMATION

Automate the entire chargeback process.
Just sit back, and watch your results improve.

Prevent Chargebacks With Full Automation
Pick the prevention solutions that are best for your business, and Midigator will handle the rest. The intelligent technology will do everything necessary to stop chargebacks from happening. All actions are recorded so you know exactly what’s being done.
Learn more

  • Prevention alerts are received
    automatically
  • Prevention alerts are refunded
    automatically
  • Prevention alert responses are
    sent automatically
  • Order validation inquiries are
    received automatically
  • Order validation responses are
    sent automatically
  • RDR cases are refunded
    automatically
  • Reports and analytics are
    generated automatically
BASIC AUTOMATION

Automate the trivial but essential tasks.
Retain complete control but execute with efficiency.

Prevent Chargebacks With Basic Automation
Everything you need to prevent chargebacks is in one place. With guided workflows for all your prevention solutions, you won’t miss a step — or waste any effort. And detailed reporting makes it easy to evaluate the effectiveness of your strategy.
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  • Prevention alerts are received
    automatically
  • Prevention alerts are refunded
    through a guided workflow
  • Prevention alert responses are
    sent through a guided workflow
  • Order validation inquiries are
    received automatically
  • Order validation responses are
    sent automatically
  • RDR cases are refunded
    automatically
  • Reports and analytics are
    generated automatically

Fight Chargebacks With Full Automation
From receiving a chargeback notice to submitting an optimized response, Midigator can do it all. The technology even provides detailed win-loss reporting so you can easily see results improve over time — all without lifting a finger.
Learn more

  • Chargeback notice is received
    automatically
  • Reports and analytics are
    generated automatically
  • The chargeback is matched to the
    order automatically
  • The decision to fight or not is made
    automatically
  • Supporting documents are
    collected automatically
  • The response package is created
    automatically
  • The response is submitted
    automatically
  • CRM or order management system actions are made automatically (chargeback noted, subscription canceled if applicable, customer blacklisted if applicable, etc.)
  • Win/loss reports and analytics are
    generated automatically

Fight Chargebacks With Basic Automation
We’ve taken years of hard-earned intelligence and built it into workflows that will accurately guide you through the process of fighting chargebacks. Want better results with less effort? Just check the detailed win-loss reports!
Learn more

  • Chargeback notice is received
    automatically
  • Reports and analytics are
    generated automatically
  • The chargeback is matched to the
    order by your team
  • The decision to fight or not is made
    by your team
  • Supporting documents are
    collected by your team
  • The response package is created
    through a guided workflow
  • The response is submitted
    automatically
  • CRM or order management system actions are made by your team (chargeback noted, subscription canceled if applicable, customer blacklisted if applicable, etc.)
  • Win/loss reports and analytics are
    generated automatically
CUSTOM AUTOMATION

Automate your biggest challenges. Customize Midigator to fit your needs and priorities.

WHAT’S AT STAKE

The Results You Deserve. The Efficiency You Crave.

What does your work day look like? Is it a never-ending to-do list of tedious, time-consuming tasks? Do you ever feel overworked? Unfulfilled? Frustrated? What if you could breeze through your daily responsibilities in a fraction of the time? Or get better results with hardly any effort? Now you can. All you need to do is to add some automation to your chargeback management workflows. Think of how your processes would change.

Without Automation

The old way is…

  • Confusing
  • Time consuming
  • Labor intensive
  • Error prone
  • Stagnant results
  • Difficult to maintain

With Automation

The new way is…

  • Intuitive
  • Efficient
  • Simple
  • Accurate
  • Improving results
  • Easy to scale
WHY MIDIGATOR?

Automation That Fits
Exactly What You Need

Thinking about automating certain stages of your chargeback management workflow? Wondering if all automation is the same? To achieve the best results possible, look for automation with these three characteristics

KEY FEATURE

Flexible to Fit Your Needs

Letting someone help you with chargeback management requires a lot of trust — but it shouldn’t require a lot of effort. That’s why, at Midigator, we do our very best to make the transition as smooth as possible. By being flexible and accommodating, we make sure we fit what you need. 

  • Works with your existing processes, resources, and abilities  
  • Allows you full control over what the technology manages
  • Adjusts to how much or how little you want to automate
KEY FEATURE

Built with Insights & Expertise

Technology shouldn’t just boost efficiency — it also has to improve accuracy. Otherwise, you’re simply making it easier to achieve the same disappointing results. Automation has to be backed by experience that knows what will and won’t be successful. 

  • Decades of experience spent researching trends, learning the rules, and testing strategies
  • Direct line of communication with Mastercard® and Visa® 
  • On-demand support so there is always help when you need it
KEY FEATURE

Solves the Entire Problem

Some automation is better than no automation — but the greater the efficiency, the better your results. So look for technology that can do it all: prevent, fight, and analyze with automation. Even if all those solutions aren’t your top priority right now, they might be in the future. Set yourself up for success from day one.

  • Prevent to minimize risk exposure
  • Fight to recover lost revenue
  • Analyze to discover underlying issues
TESTIMONIALS

What Our Clients Are Saying

Integration with Midigator is easy, and once it’s established, you have access to their full suite of services and reporting without any additional development effort.

Nick

Sr. Software Engineer II,
Computer Software

The automation is awesome, and the service is set up so you can focus on other things knowing Midigator has your back. 

Mike 

IT,
Health & Fitness

We have realized a great benefit since the automation allows us to put people into other roles rather than chasing chargebacks. It’s a huge timesaver.

Paul 

Manager,
Health & Fitness

ANSWERS & INSIGHTS

Frequently Asked Questions

We don’t think Midigator is better than other chargeback management companies. We believe we are different

And that’s an important distinction. Because putting Midigator in the same category as any other service provider is like comparing apples to oranges. 

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What was my reason for choosing Midigator? Because it looked and felt more professional.

– Javan R., Owner

Yes! Midigator’s technology features flexible automation.

‘Flexible’ automation means we give you full control over what the technology manages. You decide how much or how little is automated, and Midigator will go to work.

Midigator works with your existing processes, resources, and abilities. So give it a try! You have nothing to lose!

Midigator offers full automation for chargeback responses.

Full automation requires a connection to your CRM or order management system. We use this connection to do two things.

  1. We collect order information from your CRM or order management system. Examples of the data we collect include shipping details, information about the item purchase, customer shopping history, etc. These pieces of evidence are used to build your chargeback response and support your argument.
  2. We update your CRM or order management system. Completed actions may include noting the chargeback, canceling any applicable subscriptions, and blocking future transactions if desired.

There are two ways to establish this connection.

  1. You can enable Midigator’s full automation through an integrated CRM or order management system. Some examples of integrated CRMs include Konnektive, Sticky.io, Rebilly, Chargify, 29Next, Response, Overwatch, Braintree, Sublytics, Stripe, etc.
  2. You can use Midigator’s Orders API to connect your CRM.

Once a connection to your CRM or order management system is enabled — and chargeback data is consolidated in Midigator — the entire representment process can be automated.

Click here to learn more.

We’ve run several tests, checking to see how long it takes to respond to chargebacks with and without DisputeFlow. On average, DisputeFlow reduces the amount of time spent fighting chargebacks by 84%.

Click here to learn more.

GET STARTED

Create Your Automation Strategy Today

Are you ready to see why thousands of companies trust Midigator to simplify chargeback management? Sign up for a demo today, and see what you’ve been missing!

Ready to Start Preventing
& Fighting
Chargebacks?

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©2023, Equifax Inc., All rights reserved. Equifax and the Equifax marks used herin are trademarks of Equifax Inc. Midigator is a trademark of Equifax Inc. Other product and company names mentioned herin are the property of their respective owners.

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