4831 – Incorrect Transaction Amount


Dispute Code

4831

Category

Point-of-Interaction Error

Message System

Dual Message System

DESCRIPTION

Why did I receive this chargeback?

Mastercard is in the process of updating chargeback management regulations. Issuers are currently allowed to use reason code 4831, however, this code will soon be eliminate. It will be incorporated into code 4834.

For more information about chargebacks filed with this reasoning, please click the most applicable 4834 subcategory below:


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