• Engineering

Team Lead (User Features)

Join Midigator’s collaborative team! As e-commerce and online sales increase, so do chargebacks. Midigator’s platform helps fight chargebacks to allow merchants to prevent fraud and continue running their business. Midigator’s technology features customized automation and relevant, real-time analytics. By revealing what is happening and why it is happening, Midigator empowers data-driven decisions.

The User Features & Engagement Team Lead evaluates product requirements, produces technical designs, manages development work, delivers often, and mentors the team members. The role also requires interaction with internal teams, providing insight into current capabilities, and envisioning future state functionality requirements. The ideal candidate has experience working in a rapidly changing environment, is a self-starter, loves learning, and enjoys delivering.


  • Engage with your product counterpart to plan the backlog of work, provide estimates, and set target dates.
  • Design, promote, and socialize technical solutions based on simplicity and iterative improvement.
  • Curate technical stories and tasks for your team, along with assigning work.
  • Embrace our legacy, monolithic code base while transforming it over time into microservices and micro front-ends.
  • Contribute to the technical and strategic vision of the team.
  • Bridge the gaps between user needs, product roadmap, and functional implementation.
  • Communicate effectively with technical and non-technical people.
  • Be the lead and mentor to team members.
  • Develop technical solutions to solve legacy coding problems.
  • Be a member of our learning/teaching/mentoring organization.
  • Evaluate the performance of team members in the annual performance review process in collaboration with the Director and VP of Engineering.
  • Actively participate in the hiring process.


  • Strong experience with various user interfaces and full-stack technologies.
  • Strong JavaScript, PHP, & SQL experience.
  • Strong belief and experience writing clean, simple code with unit and integration tests.
  • Experience with REST APIs and asynchronous communications.
  • Experience with frequent and incremental development, testing, and deployment.
  • 7+ years of work experience in software engineering, building solutions as part of a team, and participating in the full software development life cycle.
  • Solve business needs with short-term deliverables, while constantly improving and moving toward long-term architectural goals.
  • Ability to be a trusted advisor.
  • Contribute to product development roadmap and refinement of architecture.
  • Strong attention to detail (aesthetic and technical).
  • Prototype new technologies to benchmark, analyze, present, and discuss design alternatives.
  • Experience with frequent and incremental development, testing, and deployment.
  • Excellent written and verbal communication and presentation skills.
  • Strong leadership skills.
  • Bachelor’s degree in CS, or other related technical discipline (not required but nice to have).

Nice to Haves

  • Experience in Laravel, React or Vue.js.
  • Experience with microservices architectures.
  • Experience with Prometheus, Grafana, Elasticsearch.
  • Payment card experience.

Perks & Benefits:

  • Remote/flexible workspace
  • Collaborative work culture
  • Medical/dental/vision insurance
  • Employer-paid life insurance
  • 401(k)
  • Unlimited PTO

Midigator is committed to building a diverse and inclusive workforce and is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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