30 Telltale Signs of Fraud: How to Recognize High-Risk Orders

What are the most common signs of fraud? How can you tell the difference between good and bad orders? Here are 30 red flags to look for.

How to Improve Customer Service to Avoid Chargebacks

Chargeback prevention can be thought of as a really intense battle. Who offers the best customer service? Your or the bank? If you want to avoid chargebacks, you better win the competition.
Definitions & Explanations

How to Comply with New Visa Requirements for Returns & Refunds

Visa now requires purchase return authorizations. What is this new process, and what exactly do merchants need to do? Here’s an easy-to-understand explanation of Visa’s policies.

Want Better Chargeback Protection? Do These 7 Things.

Do you want to improve your chargeback protection strategy, but don’t know where to begin? Start here: break down the process into these seven manageable steps.

Going Beyond Chargeback Win Rates: How to REALLY Measure Success

How do you measure chargeback management success? Do you rely solely on chargeback win rates? If so, you are only looking at one small piece of the puzzle. There is so much more to consider.

Help! I Breached the Chargeback Thresholds! Now What?!

If you’ve exceeded the chargeback thresholds set by the card networks, you’ll want to do these seven things.

13 Tips to Improve Your Return Policy & Prevent Chargebacks (with Examples!)

An easy-to-understand, user-friendly return policy is vitally important. If you want to prevent chargebacks, make it easy for customers to get their money back. If you can’t, the bank will.

Strategies the Pros Use to Prevent Friendly Fraud

Get an inside look at the tools and strategies that professionals use to prevent friendly fraud with greater success.

Strategies the Pros Use to Fight Friendly Fraud

Check out the two simple things the pros do when they fight friendly fraud. Use these insider secrets to improve your win rate and recover more revenue!

How to Manage Chargebacks: The First 5 Things You Should Do

Are you tired of simply accepting chargebacks as a loss? Here’s how to manage chargebacks and start improving your bottom line.

How Much Time & Money Can You Save with Automation?

Review a detailed breakdown of the time companies spend managing chargebacks. Learn how adopting technology-based solutions to handle these processes can deliver an immediate ROI.

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