Chargeback Rebuttal Letters: The Complete Guide

A chargeback rebuttal letter is an important part of a winning dispute response. Use this detailed guide to write compelling letters that recover more revenue.

How to Deal with Chargebacks in 5 Steps

Are you tired of simply accepting chargebacks as a loss? Here’s how to handle chargebacks and start improving your bottom line.

9 Tips to Minimize CCPA’s Impact on Chargeback Management

CCPA could negatively impact your business in a lot of ways, but chargeback management doesn’t need to be one of them. Here’s how to manage disputes easily and effectively while still complying with the California Consumer Privacy Act.

30 Telltale Signs of Fraud: How to Recognize High-Risk Orders

What are the most common signs of fraud? How can you tell the difference between good and bad orders? Here are 30 red flags to look for.

How to Improve Customer Service to Avoid Chargebacks

Chargeback prevention can be thought of as a really intense battle. Who offers the best customer service? Your or the bank? If you want to avoid chargebacks, you better win the competition.
Definitions & Explanations

Visa Refund Policy & Purchase Return Authorization: Comply with New Requirements

Visa now requires purchase return authorizations. What is this new process, and what exactly do merchants need to do? Here’s an easy-to-understand explanation of Visa’s policies.

How Merchants Can Protect Against Chargebacks

Do you want to improve your chargeback protection strategy, but don’t know where to begin? Start here: break down the process into these seven manageable steps.

Going Beyond Chargeback Win Rates: How to REALLY Measure Success

How do you measure chargeback management success? Do you rely solely on chargeback win rates? If so, you are only looking at one small piece of the puzzle. There is so much more to consider.

Help! I Breached the Chargeback Thresholds! Now What?!

If you’ve exceeded the chargeback thresholds set by the card networks, you’ll want to do these seven things.

13 Tips to Improve Your Return Policy & Prevent Chargebacks (with Examples!)

An easy-to-understand, user-friendly return policy is vitally important. If you want to prevent chargebacks, make it easy for customers to get their money back. If you can’t, the bank will.

How Much Time & Money Can You Save with Automation?

Review a detailed breakdown of the time companies spend managing chargebacks. Learn how to reduce FTE hours and save valuable revenue.

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